Terms and conditions

1. General eligibility conditions
   • Course participants must be 16 years of age and
2. Payment terms
   • Online course fees are payable upon registration. They can be paid by credit card (Visa/MC), Interac or with
   • A place in a course is only guaranteed once full payment for group/partial for private lessons only, of the course fee has been received.
3. Promotional course fees (promo code or limited time offer)

The course fees advertised in promotion for a session on the ALC Montreal website are the only valid fees.

• Promotional classes (group):

1. Cancellation: 5 working days before the start of the course:

Reimbursement of the amount collected minus $55 Registration fee.

1. 4 days or less and once the course has started: no refund
2. Refunds and Cancellation Fees at Regular Rates
   • In the event of cancellation of an online / face-to-face course by ALC Montreal, students are entitled to a full refund of
   • In the event of cancellation of an online / face-to-face course by the student before the start of the session:

-7 working days or more before the start date of the session no penalty on course fees will be applied, however the registration fee of $55 is non-refundable.

-6 to 2 working days before the start of the session of the file fees

of $150 will be deducted from the refundable amount paid (registration fees included)

- The day before the start of the session: 1 week of group lessons / private hours planned for the first week + 10% penalty on the total amount of the invoice + registration fees will be invoiced and non-refundable.

4.3 After the start date of the session / on the same day

All lessons between the first day of the session and the day of receipt of the cancellation in writing must be paid (calculated at the rate per hour for private lessons) Important: The cancellation in writing must include all the documents required according to the student status .. The courses in which the student is registered, included between the start date of the course and the date of receipt of his cancellation in writing must be paid (calculated hourly rate for private lessons). Any reduction granted on course fees at the time of registration will not be taken into consideration in the event of

cancellation. In case of cancellation the regular hourly rate for private lessons (see invoice), will be invoiced and considered as the base rate for the cancellation procedure. If necessary, the registered person will have to pay additional costs. A penalty of 10% administration fees or ($50 if the fees exceed this amount) will be applied to the balance to be refunded. The $55 registration fee payable upon registration is non-refundable, if applicable. They will be applied in case

cancellation of a course on promotion.

All cancellations must be made in writing and sent by email to

: sercom@alcmontreal.com

5. Ranking / Class size
   • Classification is done using a classification test by ALC Montreal online
   • With the exception of individual lessons and small groups for specific lessons. Our courses have a maximum of 8 If a minimum of 3 students is not registered before the start of a course, ALC Montreal reserves the right to transform the course into

semi-private class (2 people) or private class (1 person) at no additional cost to the group rate initially offered to the student at the regular rate.

5.3 In the event of a promotional rate, (programs offered at a discount for a fixed period – promo code or instant discount) ALC Montreal reserves the right to cancel the course if the number of participants is less than 4 or to reduce the course hours of the program while offering the same course curriculum

6. Student obligations

Students are required to respect the course rules and the internal rules in force at ALC Montreal.

Students must provide proof of their status in Canada at the time of registration.

If the course confirmation letter given by ALC Montreal to the student is used for visa purposes, the student must provide written proof of visa refusal at the time of cancellation. otherwise the file cannot be processed.

7. Liability of ALC Montreal / Case of Force Majeure

The liability of ALC Montreal and its employees is limited to premeditation and gross negligence.

ALC Montreal is not responsible for the cancellation of its language services in the event of force majeure.

Terms and conditions

1. General conditions of eligibility
   • Course participants must be aged 16 and
2. Terms of payment
   • Online course fees are payable upon They can be paid by credit card (Visa / MC), Interac or with PayPal.
   • A place in a course is only guaranteed once full / partial payment for private lessons only, of the course fee has been
3. Course fees

The course fees advertised for a session on the ALC Montreal

website are the only valid fees. (

3.1.Promotional races (group):

1. Cancellation: 5 working days before the start of the course: Refund of the amount received less $ 55 Registration
2. 4 days or less…………………………………….. and once the course has started: no refund (promotional rate)
3. Refunds and cancellation fees for regular programs
   • In the event of cancellation of an online course / face to face by ALC Montreal, students are entitled to a full refund of course
   • Before the start of the session:

• working days or more before the session start date no penalty on course fees will be applied, however the registration fee of $55 is not refundable.
• 6 to 2 working days before the start of the session, application fees of $ 150 will be deducted from the refundable amount paid (registration fees included)

4.3 After the start date of the session

All classes between the first day of the session and the day of receipt of the written cancellation must be paid (calculated at the rate per hour for private lessons). Note : Cancellation in writing must include all required documents according to your student status The courses in which the student is registered, included between the date of the course start and the date of receipt of his written cancellation must be paid (calculated hourly rate for private lessons). Any reduction granted on course fees upon registration will not be taken into consideration in the event of cancellation. In the event of cancellation, the regular hourly rate for private lessons (see invoice) will be invoiced and considered as the base rate for the cancellation procedure. If necessary, the registered person will have to pay additional costs. A penalty of 10% administration fee or

($50 if the fee exceeds this amount) will be applied to the balance to be reimbursed. The $55 registration fee payable upon registration is non-refundable, if applicable. They will be applied in the event of cancellation of a promotion course.

All cancellations must be in writing and sent by email to: sercom@alcmontreal.com

5. Classification / Class size
   • Classification is done using a placement test by ALC Montreal online
   • With the exception of individual lessons and small groups for specific Our courses have a maximum of 8 participants. If a minimum of 3 students are not registered before the start of a course, ALC Montreal reserves the right to transform the course into a semi-private (2 people) or private (1 person) class at no additional cost to the group rate initially offered to the student at the regular rate.

5.3 In the event of a promotional rate (programs offered at a discount for a fixed period – promo code or instant discount) ALC Montreal reserves the right to cancel the course if the number of participants is less than 4 or to reduce the course hours of the program while offering the same course curriculum

6. Obligations of students

Students are required to respect the course regulations and the internal regulations in force at ALC Montreal.

7. Liability of ALC Montreal / Force majeure

The liability of ALC Montreal and its employees is limited to premeditation and gross negligence.

ALC Montreal is not responsible for the cancellation of its language services in the event of force majeure.

ALC Montreal – 3565 Berri Suite 200 – Montreal QC H2L4G3

PROCUREMENT RULES – PARTNERSHIP BETWEEN THE CCIP AND
ALC Montreal – Center 540

CONDITIONS OF REGISTRATION AND PASSING 

(Applicable to all versions of the French Evaluation Test) 

Ability to read simple sentences written in French
By registering for the French Evaluation Test, the candidate is aware that he will have to read simple sentences written in French and he certifies that he is able to do so.
Registration for TEF Canada
To register for TEF Canada, the candidate must register during the same session:
• for the written comprehension, oral comprehension, written expression and oral expression tests of the French evaluation test if he wishes file an immigration case with the federal government;
• the oral comprehension and oral expression tests of the French evaluation test if he wishes to submit a file for access to citizenship.
Verification of identity
On the day of the session, the candidate provides the approved centre, for verification purposes, with a photo ID and agrees to be photographed by staff from the approved centre, sign his presence at the tests and to be recorded during the oral expression test.
In the case of the TEF for Canada, the identity document corresponds to the document presented at the time of the candidate's registration and to the one that will be used in the context of immigration procedures or access to citizenship in Canada. . The photo and one of the signatures collected will appear on the candidate's results certificate. If another person attempts to impersonate the candidate, this is considered fraud which may result in that person being expelled from the test room and the registered candidate being barred from taking the Assessment Test again. of French. The candidate accepts after the session, in case of need for verification by the CCI Paris Ile-de-France, to copy a text in writing and to be recorded during an oral interview or to pass one or more verification tests.
In the event of refusal, the CCI Paris Ile-de-France may not issue a certificate of results and the candidate will not be able to claim a refund of his registration. Special case of TEF Express: TEF Express is not affected by these terms.
No photo or signature will be requested from the candidate, but he is informed that his results will only be valid if he takes the test in person, without outside help and without using other media (electronic, textual) than those offered by handover tool. Modification of marital status
When signing his presence for the tests, the candidate checks the spelling of his surname and first name as well as the date of birth corresponding to his registration.
It indicates at this time any possible error. If the requested modification shows that the candidate has already passed one of the tests within a period less than or equal to 30 days preceding the session, the certificate of results will not be published and the candidate will not be able to claim a refund of his registration. .
The Paris Ile-de-France CCI will not subsequently make any changes not reported on the day of the test and no corrections can be made once the certificate of results has been communicated. Compliance with organizational instructions The candidate complies with the organizational instructions of the approved examination centre.
He does not use any personal material (unless expressly authorized by the CCI Paris Ile-deFrance for candidates requiring an adaptation of the conditions of the award), does not store, reproduce by any means whatsoever and does not communicate any test material, does not does not seek to communicate with the other candidates during the tests, to access their answers or to allow them to access their answers. In the event of serious misconduct on the part of a candidate (if he disrupts the administration of the test, if he continues to copy on another candidate despite an initial warning, if he communicates or attempts to communicate with other candidates , etc.), he is liable to immediate dismissal from the examination room.
In the event of attempted fraud or proven fraud, the candidate will not receive a certificate of results for the TEF, will not be able to claim a refund of his registration and will no longer be able to take the TEF.
Delivery of results
The only valid results are those of the certificate of results published by the CCI Paris Ile-de-France at the end of the processing of the session.
Only the results of the tests in which the candidate is registered for the session appear on the certificate of session results. This certificate is only published if the candidate has taken the tests and there has been no anomaly noted during the course of the session and during the processing of the answers. It is valid for a period of two years from the date of publication of the certificate. When it deems it necessary, the CCI Paris Ile-de-France carries out verifications of the documents of the session, which may lead, for some candidates, to an additional delay in the issuance of the results certificates.
If a certificate of results is published but the CCI Paris Ile-de-France finds a posteriori that there were irregularities surrounding the passing or the correction of the tests, it is authorized to refer to the ministerial authorities with which the candidate may seek to assert its certificate of results. Special case of the TEF Express: no official certificate will be given to the candidate, only an email mentioning his results will be sent to him.
Cancellations and postponements of registration
All registration is firm and final, except in the event of cancellation of registration by the CCI Paris Ile-de-France.
In the event of unjustified absence or abandonment, the candidate is not reimbursed, either by the approved center or by the CCI Paris Ile-de-France. Observance of the waiting period
Candidates may not take the same test of the French evaluation test twice, all versions combined, within 30 days.
If the candidate contravenes this rule, his registration will be cancelled. Special case of TEF Express: the waiting period is 6 months between two awards.
Attempt at fraud
In the event of fraud, falsification or disruption of the smooth running of the test session noted by the prescriber, the approved test center or the CCI Paris Ile-de-France, sanctions are taken by the disciplinary commission of the Paris Ile-de-France CCI.
For the candidate, the sanction may consist, depending on the type of fraud or falsification, in cancellation of the test or possibly of the certificate issued, and/or in a ban on taking the test for a period set by the commission.
The decision of the disciplinary commission is communicated to the fraudulent candidate, to the approved examination center and to the prescriber. Request for appeal
In the event of an anomaly or serious malfunction during the award, the candidate has the possibility of filing an appeal with Le Français des affaires.
A candidate may make a request for appeal within a maximum period of 30 days from the date of publication of the certificate of results. The appeal request is free.
The candidate must connect to his User account where he will be offered to submit an application. It is processed within 30 days of receipt of the request. The request is processed by Le français des affaires, which checks with the approved center and thanks to the recordings of the oral expression test, the conditions of award and the legitimacy of the appeal.
In the event of a serious anomaly or malfunction noted by Le français des affaires, the candidate is offered the opportunity to retake all the tests free of charge. Once the appeal procedure has started, the candidate's old scores, and therefore his certificate, are definitively cancelled, regardless of the new results.
Personal data
The personal data provided by the candidate (surname, first name, date of birth, photo, signature, test answers and test results, email address, number and nationality of the identity document) are collected and stored by the CCI Paris Ile-de-France for a period of 10 years.
If the required TEF Canada level is obtained, the candidate's data is made accessible to the Canadian authorities.
If the candidate objects to this transmission or if he modifies or deletes data, his immigration or citizenship application may not be processed by the Canadian authorities. Data transmitted to Canadian authorities will be processed and stored in accordance with Canadian law. In general, personal data is accessible by the government authorities of the countries concerned which use the French evaluation test within the framework of an immigration program or access to citizenship as soon as a candidate submits a certificate of results in the context of an administrative procedure concerning them.
In accordance with the amended Data Protection Act of January 6, 1978 and Regulation (EU) 2016-679 on data protection and within the framework and limits set by these texts, the candidate may exercise his right of access to data on concerning and have them rectified or erased by contacting
tef@cci-paris-idf.fr
or, in the event of difficulty, the data protection officer at the address:
cpdp@cci-paris-idf.fr
.
Finally, he can file a complaint with the CNIL, 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.